Sales is a key asset of the business. Everybody wants to grow his /her company and achieve more n more success. Sales plays an important role in this. Sales person is a bridge between customers and the company. Sales person knows well about his product as well as he also know the exact customer’s requirement. His systematic, efficient and profitability approach gives success to company.
Knowing and understanding customer needs are always in the center of a business. Your sales and profitability depends on keeping your customer happy.
Customer Satisfaction is having many factors like matching of product and services and customer needs. Is it affordable for every targeted customer Professionalism of employees. After sales service. Spreading each n every update to your existing customer. Know Your Client process will give benefit in caring of customer.
When sales person tried to build a business instead of making only sales he will attract more attention of customer. He should have a quality of good listener then he will understand customer needs and will find perfect solution on it.
Maintain good relationship with the customers shows a caring approach of him. He should always keep his promises done. He should also keep track of small things like customer’s birthday or wedding anniversary etc. Keeping in touch with customer when are in need of your help will shows that “You Cares for them “ Sales person will win the heart of customer.